What Families Say About Us

What Families Say About Us

Discover how we've helped so many families ensure every guest feels valued, supported, and included on their special day.

Featured Stories

In-depth stories from families who experienced our compassionate care firsthand

I found The Wedding Guest Chaperone after my mum had her third stroke in December 2024 and it became apparent that she would need significant help to be able to attend our wedding in Ilfracombe in August this year. From the first contact, Poppy was simply incredible. When Mum suffered a hip-break 7 weeks before the wedding, I was really worried that it would mean she wouldn't be able to make it to the wedding after all, but Poppy took it all in her stride and reassured me that she could manage pretty much any care situation. Mum can be quite anxious and isn't keen on new people, but when Poppy came to meet her a couple of weeks before the wedding, they got on like a house on fire! I could tell that Mum felt instantly at ease in her presence; Poppy was so understanding of all Mum's quirks, and was able to communicate with her brilliantly, despite Mum being minimally verbal. 

When the actual wedding came around, Poppy collected Mum from her home in the New Forest and drove her safely to Ilfracombe, complete with car snacks and a playlist of songs that she had created from Mum's music interests. She stayed with her through the night and got her ready on the wedding morning, even curling her hair and doing her makeup! During the wedding itself, Poppy made sure Mum was comfortable and felt included in everything. Understandably, Mum got quite tired throughout the day and Poppy took her back to the accommodation for a rest, but made sure she was back for the main event: watching the solar eclipse over the cliffs of Ilfracombe. I will never forget the smile and gasp of joy my Mum gave when she first put on her eclipse glasses and looked up. 

As well as looking after my Mum, I feel like Poppy also looked after me throughout the day - she didn't let me worry for a moment and even encouraged me to go for a paddle when I was stood looking at everyone else enjoying the water! She fitted in with our guests so beautifully and some of my favourite photos from the day are ones that she took and shared with me. 

The next day, Poppy got Mum home to the New Forest and did a full hand-over with her usual carers, meaning that my little family and I could go on and enjoy a few days together post-wedding, knowing that she was home and safe. 

I will never be able to thank Poppy enough for all she did. We had the most incredible wedding and I am so grateful that my Mum was able to be part of it, and that I could relax and enjoy the day knowing that she was so well looked after. What an amazing service you offer Poppy, and what a fantastic human you are. Thank you, from the bottom of my heart, for everything!

Jade xx
Jade Birch
Bride The Tunnels Beaches, Ilfracombe 11th-13th August 2026
On August 28th June chaperoned my 86yr old mum to my daughters wedding & was amazing. Collecting mum from home & getting her to the church in plenty of time. June made mums day so enjoyable, helping her to the toilet, getting her involved in photos, seeing the happy couple do their first day, the list is endless & mum loved every moment.

I cannot recommend her enough. Thank you June for making mum's day, allowing me to do my duty as mother of the bride.
Nici Pearce
Mother of the Bride Wellington Barn August 2026
Poppy Hansford is such a good chaperone (The Wedding Guest Chaperone), my parents were so well looked after at The Tower of London for a family wedding! Allowed us, the family to enjoy the day knowing they were in safe hands. Thank you Poppy x
Robert Davis
Uncle of the Bride Tower of London July 2024
Bride and grandma in wheelchair
“We met June during a 'meet and greet' prior to the wedding and immediately knew our mother, Judith, was going to be in safe hands. June drove her to the venue, stayed in an adjoining room for two nights and made our mother feel comfortable and cared for at all times. She gave our family peace of mind so we could all fully enjoy and participate in my nephew's wedding. June blended in beautifully and knew instinctively when she was needed.

We feel fortunate to have met June and look forward to seeing her again soon and in a few months’ time for my niece’s wedding later in the year.”

 

Karen, Judith & family
Karen
Mother of the Bride Syon Park 13th-15th August 2026
Thank you so much for everything you did to help my Mum get to my wedding and to support her during the event. I can’t tell you how much it means to me that she was there. It did make me relax more knowing she was in safe hands. I hope you enjoyed yourself too. 

I would be very happy to recommend your service. 
Jane & Mike
Mother of the Bride Cornwall August 2026
We arranged for Poppy to collect my mum from her hotel, get her to the wedding and then do the reverse in the evening taking her right back to her hotel room. We got so much more than that. Poppy built a relationship with Mum before the day so that trust and familiarity was already built before they met in the morning. She also spent time with Mum, making sure she was ready and not rushed at both ends of the day. This all meant that I did not have to worry about any of the logistics or challenges of getting mum to and from the wedding which really added to our enjoyment of our Son’s wedding. This is a truly amazing service which Poppy offers and she clearly loves doing it too!
Julian Tee
Father of the Groom Bake Barn Fonthill August 2026
Poppy looked after my dad at my wedding, and I couldn't have asked for a better person to help out. She constantly kept in contact before the wedding to find out as much about dad as she needed to be able to look after him! She arrived early at the care home to help dad get ready and get used to her and sent the cutest picture of him all ready in his suit to me so I felt so comfortable knowing he was well looked after! No one had to worry about dad all day we were all able to enjoy ourselves knowing he was completely taken care of and well looked after! I couldn't have asked for a better day! And when he had enough and was tired she took him back to the care home so no one had to leave the wedding early! I'm so glad I found Poppy on Facebook!
Nicola Greenham
Bride Hampshire March 2023
photo booth at wedding
We booked June,from Wedding Guest Chaperone ,for our daughter’s wedding to bring her 94 year old disabled Grandad Dennis to her wedding as a surprise!

I have to say the whole process from start to finish was a complete pleasure, with regular communications to update.

Dennis was picked up from his care home approx 2 hours from the venue, he was helped with his dress and getting ready. Delivered to the venue on time with the biggest smile I had seen in a long time. At the venue June took complete control looking after all of Dennis’s needs and making sure he was in the right place at the right time, and was then taken on his journey back to his home.

As a family we were not sure if Dennis would be able to attend the wedding at all, so it was a fantastic surprise for his granddaughter for him to be sat at the service.

As a family June ensured we had nothing to do to help Dennis, June took care of everything, removing the stress for us.

We were all able to have a wonderful day.

June was a delight and felt like part of the family, and on this day she helped to make dreams come true.

We cannot thank you enough.
Tony & Karen
Father and Mother of the Bride Crowcombe Court April 2026
Thank you so much Poppy for all your help accompanying my dad to my wedding. You were absolutely amazing with him and made him feel so at ease straight away.

The contact throughout was incredible, even before the wedding you really took the time to understand his needs and were so reassuring that he was in good hands. We had so many comments all day about how amazing you were with him.

I felt like I didn’t need to worry about him at all as he was happy and taken care of all day.

We couldn’t have done it without you. Thank you so much.
Joanna Andrews
Bride Wiltshire August 2024
poppy providing care to elderly man at wedding
What a godsend Poppy is. Our beautiful daughter Faye got married at the weekend a 3 day event and Poppy was the constant companion for my mum who has complex needs. Poppy was like one of the family, she was full of love and empathy for mum. Having poppy join us helped us to enjoy the day knowing that mum was cared for her every wish was fulfilled by Poppy and we couldn’t have had the wedding we wished for without her. I will forever be in your debt Poppy , for the compassion, reassurance you gave to us throughout, the friendship and support you gave to mum. You are a star with your warmth and love for what you do we are eternally grateful.

If you’re planning an event and you need a loved one cared for and looked after then look no further Poppy is the answer.

Thank you Poppy
Tracey Smith
Mother of the Bride Dorset June 2025
poppy selfie with elderly client at a wedding
I found Poppy to help take care of my Grandma so that my family, especially Grandpa could relax and enjoy the day. Poppy went above and beyond anything I could have imagined, feedback from my friends and family were that they’d have adopted her if they could. The day went without a hitch and everyone loved her prescience.

My father noted he ‘expected a nanny mcphee type to arrive’, so he was happily surprised!

For any other events, I know friends and family will be thinking of Poppy and I can’t recommend her highly enough.

There is no price I wouldn’t have paid to have the memories and pictures I now have from our big day.
Christian Myatt-Wells
Groom Oxfordshire August 2025
Wedding guest chaperone and elderly clients
An Exceptional Wedding Chaperone — Poppy Made the Impossible Possible

There are truly no words to describe how amazing Poppy’s wedding chaperone service is. We were absolutely delighted with the care, warmth, and professionalism Poppy showed towards my mum and dad at our daughter’s wedding. Poppy provided a service unlike anything I’ve experienced — a perfect blend of expert care and deep emotional understanding of what family moments mean on a wedding day.

Every detail reflected her thoughtfulness. From the way she treated my parents with dignity, kindness, and fun, to ensuring they were not just present but truly part of our celebration, Poppy thought of everything. She planned their day with care, offered discreet support, made sure they were included in the photos and laughter, and anticipated every possible need before we even noticed it.

Because of Poppy, my dad stood proudly to watch his granddaughter arrive, my mum was beaming with joy, and our whole family created memories we will treasure forever. Watching Poppy at work was incredible — but what touched us most was how she felt like part of the family from the moment she arrived. She greeted my parents with hugs, genuine warmth, and excitement, making them feel valued, safe, and ready to enjoy such a special day.

Since the wedding, my parents haven’t stopped talking about Poppy describing her as “exceptional” and “brilliant”. We’ll definitely be booking Poppy again for our younger daughter’s wedding. I highly, highly recommend the Wedding Chaperone service. 
Ailsa Brotherson
Mother of the Bride Lancashire 30th September 2025

Lots of

Families Helped

5.0

Average Rating

4

Industry Awards

More Happy Families

Every testimonial represents a family who chose compassion and inclusion for their special day

Absolutely recommend for anyone thinking about getting extra help for a loved one to a wedding or special event!

Poppy went above and beyond to secure a chaperone for my 83-year-old grandma at my wedding and Hannah, the lady who attended, was fantastic.

She was attentive, kind, caring and gave me and my entire family peace of mind for the big day. thank you so much Hannah!!
Beth McCann

Bride

Surrey
Initially thinking it was an expensive additional cost, I have to say Poppy was worth every penny and more!! She went above and beyond to ensure we had an amazing weekend, dealing with last minute challenges calmly and efficiently. My parent’s had a wonderful time and thanks to Poppy’s outgoing and friendly nature, they immediately took to her and let her help, (even when they didn’t think they needed it!)

Sadly my mother passed away recently, but with Poppy’s support, Mum was able to enjoy my daughter’s wedding to the full and give us as a family some wonderful, lasting memories which wouldn’t have been possible without Poppy’s help.
Julie Savage

Mother of the Bride

Cornwall

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